Your sidebar

Your sidebar is yours: the order of its sections, what it hides, your favorites, the numbers beside rows and sections you add yourself. Nobody else sees your choices, and each workspace keeps its own. Your other tabs and devices follow your changes as you make them.

Arrange it where it is

You can arrange the sidebar at any time, without opening anything first:

• Drag a row or a section’s title to move it. With a mouse, drag past a few pixels. On a phone, hold a row for a moment, then drag. A blue line shows where it will land: within its section, into Favorites, or into a section of your own.
• Double-click a row’s name or a section’s title to rename it. Enter saves and Escape keeps the old name.
• Each section’s ⋯, next to its title, renames it, gives it an emoji, moves it up or down and hides it. Favorites and your own sections also have Add there.
• Each row’s ⋯ has Rename in sidebar, Change icon, Move up and Move down, along with its number, favorites and hiding.
• From the keyboard, on the row that has the focus (g then b moves there): F2 renames it, mod shift ↑ and ↓ move it, p pins it to Favorites or takes it off, h hides it, and del takes it out of Favorites or your own section. See Keyboard shortcuts.
• A ticket inbox or team shown as a section of its own moves, hides and takes a name like any other section, and its ⋯ has Back into Tickets or Back into Teams.

Every menu in the sidebar ends with Edit sidebar and Customize sidebar. Customize, at the bottom of the sidebar next to Settings, opens edit mode, where you can change many things at once.

Edit your sidebar

Edit mode shows every section and row with its handle and its eye, hidden ones included. Open it with Customize at the bottom of the sidebar, Edit sidebar in any menu or the user menu, a right-click on an empty part of the sidebar, or press g then e.

• Drag a section or a row by its handle. Sections move among sections. A row moves within its section, into Favorites, or into a section of your own. Inbox, Mail accounts, Teams and Workspace keep the order you give their rows. Views follow the workspace’s own order, and Pages the page tree that everyone shares.
• Hide a section or a row with its eye. Hidden things stay listed, dimmed, so you can bring them back with one click.
• Rename any section or row by clicking its name, built-in ones included: Enter saves, Escape keeps the old one and an empty name brings back its own. The name is yours alone: the team, view or page keeps its own for everyone else. Outside edit mode, a row’s menu has Rename in sidebar.
• Give any of them an emoji with the icon beside the name.
• Each row’s ⋯ has Rename, Change icon, Reset name and icon, Number, Pin to favorites, Add to a section and Hide.
• + Add under Favorites pins inbox folders, teams, views and mail boxes and stars pages.
• Add rows with + Add at the end of your sections, or a new section with + New section.

The bar on top has Done (or press Escape), Layouts, Reset and More. Reset puts every section and row back in its place and shows them again, keeping your own sections and favorites. More has Copy a Space and More options for the numbers beside rows and the mail options.

The red row that counts visitors waiting in live chat is hidden until you turn it on: show it with its eye in edit mode, or in Customize sidebar. The ticket lists keep their own notice of waiting visitors either way.

Removing a row, hiding something or deleting a section shows a toast with Undo.

On a phone, edit mode opens in the sidebar drawer, and handles drag with your finger. With the sidebar collapsed, it opens for editing and folds back when you are done.

Start from a layout

Start from a layout shows a few arrangements and previews your sidebar with each before you pick one:

• Support desk: tickets first, with your teams and views close by. Mail and Pages are hidden.
• Mail first: your inboxes on top, then tickets and the rest.
• Docs first: Pages on top, then the desk.
• Minimal: Favorites, the inbox, mail and pages.

A layout changes the order and which built-in sections show. Your own sections, favorites and the rows you hid inside sections stay. The toast has Undo.

Add to your sidebar

Anything you open often can sit in your sidebar, in Favorites or in a section of your own.

• From a row. Right-click a row in the sidebar, or use its ⋯ button, and choose Add to sidebar. Pick Favorites, one of your sections, or New section.
• From a page. A page’s ⋯ menu has Add to sidebar too, for pages, databases and canvases.
• From a list. Beside the title of an inbox folder, a team inbox or a view, the bookmark button adds it to your sidebar.
• By dragging. Drag a page’s title, or the title of an inbox folder, team inbox or view, into the sidebar: onto Favorites, onto one of your sections where you want it, or onto Drop here for a new section, which shows at the end while you drag.

Everything happens in place, in a menu or a small popup. You never leave what you are doing for Settings.

Sections of your own

A section of your own holds rows of anything in the workspace: inbox folders, teams, views, mail boxes, accounts and folders, pages, databases, canvases and whole teamspaces. Each row shows its live number, as it does in its own section.

• Add a section. Hover the sidebar and click Add section under the sections, or choose New section in any row’s Add to sidebar.
• Add rows. Click + on the section’s title. A popup lists everything the workspace offers, with a search. A row already in another of your sections moves to this one.
• Arrange. Drag rows to reorder them, or into another of your sections. The section’s ⋯ menu renames it, moves it up or down, folds it and deletes it.
• Rename a row. Its menu has Rename in sidebar, Number, Move to section and Remove from sidebar. The name is yours; the thing it opens keeps its own.

A section holds 60 rows, and your sections 300 in all. Mail rows show only while the workspace has Mail.

One row lights up

When the same thing is a row in more than one place, a view under Views and in Favorites for example, the row you clicked is the one that lights up, like a tab. Opened from anywhere else, every row of it lights up.

More options

More options, in edit mode’s ⋯ menu and the sidebar’s right-click menu, lists every section in order, the built-in ones and your own. Drag them, or use the arrows, to change the order. Hide a built-in section with its eye, and choose the number its rows show. Your own sections can be renamed and deleted there, and Start from a Space copies the sections of one of your Spaces with this workspace’s rows.

Good to know

Deleting a section only takes its rows out of your sidebar. The folders, views and pages they open stay as they are.

Spaces

With a Space picked in the switcher, Edit sidebar edits that Space in place the same way: drag its sections and rows, rename them, give them an emoji, add rows from any of your workspaces and add sections. Its name, icon, colour and workspace badges are under Space settings in the bar’s ⋯ menu.